Installation of Tapworks Water Softener
The installation requires a 240V 50Hz electrical supply and correct plumbing connections. Ensure the drain hose is properly fitted, and the maximum inlet pressure does not exceed 125 psi. A pressure-reducing valve may be necessary if nighttime pressure surpasses 80 psi. Always follow the provided installation guide for optimal setup and functionality.
1.1 Electrical Requirements
The Tapworks Water Softener requires a 240V, 50Hz electrical supply, connected to a dedicated power outlet, not a lighting circuit. A 24V transformer is provided for safe operation. Ensure the unit is plugged into a suitable outlet, as it may draw up to 24W during operation. Avoid using extension leads. If installing in an area with frequent power cuts, consider using an uninterruptible power supply (UPS). Always follow safety guidelines and consult a professional if unsure. Proper electrical connections are critical for optimal performance and warranty validity. Ensure all wiring meets local electrical standards before powering on the device.
1.2 Plumbing Connections
Correct plumbing connections are essential for proper function. Connect the inlet and outlet hoses to the bypass valve, ensuring they are securely fitted to avoid leaks. Use the provided 22mm push-fit hoses for inlet/outlet connections. The water softener requires a minimum flow rate of 3 gallons per minute. Maximum inlet pressure is 125 psi; a pressure-reducing valve may be needed if nighttime pressure exceeds 80 psi. Align the drain hose with the overflow connection, ensuring a constant fall for proper drainage. Always use the supplied fittings to prevent damage. Refer to the installation guide for detailed steps to ensure a leak-free setup.
1.3 Drain and Overflow Installation
Proper installation of the drain and overflow hoses is critical. The drain hose must be fitted with a constant fall to ensure water flows freely. Cut the tubing to the required length, ensuring it does not exceed 3 meters with a constant fall before entering an air gap. Secure the drain hose to prevent kinking or obstruction. Connect the overflow hose to the overflow port, ensuring it is properly aligned. Failure to install correctly may cause water damage or restrict system operation. Always follow the installation guide for precise measurements and setup to ensure optimal performance and prevent potential issues. Proper drainage is essential for system longevity.
Maintenance and Salt Usage
Maintain your Tapworks water softener by monitoring the salt level indicated by the salt monitor light. Use only tablet or pellet salt for optimal performance. Avoid granular or block salt to prevent operational issues. Regularly check and replenish salt to ensure soft water supply. Proper salt usage extends the system’s lifespan and efficiency.
2.1 Salt Monitor Indicator Light
The salt monitor indicator light on your Tapworks water softener alerts you when salt levels are low. This feature ensures uninterrupted soft water supply by reminding you to refill the storage tank. The light is part of the user-friendly design, simplifying maintenance. It works in conjunction with the automatic demand operation, which monitors water usage and recharges the system as needed. Always ensure the salt level is adequate to maintain optimal performance and prevent operational issues. This indicator is a key component of the system’s efficient functioning.
2.2 Recommended Salt Types
Your Tapworks water softener requires tablet or pellet salt for optimal performance. These forms ensure consistent regeneration and maintain the system’s efficiency. Avoid using granular or block salt, as they may cause operational issues. Proper salt usage is crucial for the softener’s automatic demand operation, ensuring soft water throughout your home. Always check the manual for specific recommendations to avoid system damage and maintain warranty coverage. Regular salt replenishment is essential for uninterrupted soft water supply and long-term system reliability.
Understanding How Your Water Softener Works
Your Tapworks water softener automatically monitors water usage and recharges when necessary. It uses resin beads to remove hardness minerals, ensuring soft water throughout your home efficiently.
3.1 Automatic Demand Operation
Your Tapworks water softener operates on an automatic demand system, monitoring water usage and recharging only when necessary. As water flows through the softener, it passes through resin beads that trap hardness minerals, ensuring soft water output. The system automatically initiates regeneration based on demand, optimizing efficiency. The LCD display and user-friendly buttons allow easy monitoring and adjustment. This intelligent operation ensures consistent soft water supply while minimizing salt and water usage, adapting to your household’s needs without unnecessary cycles.
3.2 Identifying Major Parts of Your Water Softener
Your Tapworks water softener consists of key components essential for its operation. The bypass valve allows water to flow either through the softener or directly, bypassing it. The resin vessel holds the resin beads that remove hardness minerals from the water. The control head manages the softening process, including regeneration cycles, and features an LCD display for monitoring. The drain hose directs wastewater during regeneration, while the inlet and outlet hoses connect the softener to your home’s plumbing system. Familiarizing yourself with these parts ensures proper maintenance and troubleshooting.
Troubleshooting Common Issues
Check the salt monitor for low salt levels or blockages. Excessive salt usage may indicate improper system settings or a malfunction. Use diagnostic data transfer for detailed issue resolution.
4.1 Excessive Salt Usage
Excessive salt usage can occur due to incorrect system settings or high water demand. Check the salt monitor for low levels or blockages. Ensure the salt storage tank is filled with recommended tablet or pellet salt, avoiding granular or block salt. Verify the water softener’s programming to match your household’s usage patterns. If issues persist, review the diagnostic data for system malfunctions. Regular maintenance and proper salt type usage can prevent excessive consumption. Refer to the user manual for guidance on adjusting settings or contact technical support for further assistance.
4.2 Diagnostic Data Transfer
To perform diagnostic data transfer on your Tapworks water softener, simultaneously press and hold the UP and DOWN buttons for 5 seconds. This action initiates the data transfer process, which helps identify system issues. The diagnostic feature is designed to provide detailed insights into the softener’s operation, aiding in troubleshooting. This function is particularly useful for technicians to assess performance and detect potential faults. For further assistance, contact Tapworks technical support at 01494 480 621 or visit their website. This feature ensures efficient maintenance and resolves operational challenges effectively.
Warranty Information
Tapworks water softeners come with a 12-month parts and labour warranty; Extend coverage to 2 years by registering online or returning the warranty card via mail.
5.1 Warranty Terms and Conditions
The warranty covers manufacturing defects for one year from installation. It excludes damage from misuse, neglect, or improper installation. Register within 30 days to extend coverage. Proof of purchase is required for warranty claims. For further details, refer to the manual or contact Tapworks support. Proper maintenance and salt usage ensure warranty validity. Exclusions apply for non-compliant installations or third-party modifications. Always ensure compliance with installation guidelines to maintain warranty coverage. Contact Tapworks for any warranty-related queries or claims.
5.2 Extending Warranty Coverage
To extend the warranty, register your Tapworks Water Softener within 30 days of installation. Complete the warranty registration form online at www.tapworks.co.uk/warranty-registration or return the guarantee card provided in the manual. This extends the coverage to two years for parts and labor. Proper installation and maintenance are required to validate the extended warranty. Contact Tapworks support for assistance with registration or any warranty-related inquiries. Ensure all details are accurate to avoid delays in processing your warranty extension.
Additional Resources
For further assistance, visit www.tapworks.co.uk or contact technical support at 01494 480 621. Register your warranty online for extended coverage and support services.
6.1 Contact Information for Technical Support
For technical support, call Tapworks Water Softeners at 01494 480 621. Email inquiries can be sent to email protected. Visit their official website at www.tapworks.co.uk for more details. The team is available to assist with installation, troubleshooting, and maintenance. Ensure to have your model number ready for quicker service. Office hours are Monday to Friday, 9 AM to 5 PM GMT. They also provide an online contact form for convenience. Registered users can access priority support through the website.
6.2 Online Registration for Warranty
Register your Tapworks Water Softener warranty online at www.tapworks.co.uk/warranty-registration. This ensures your product is recorded, providing quicker assistance if issues arise. You can also mail the warranty registration card to Tapworks Water Softeners, Unit 4, Kites Park, Summerleys Road, Princes Risborough, Buckinghamshire HP27 9PX. Registration extends your warranty coverage and grants access to exclusive support. For further details, visit the official Tapworks website or contact their support team at 01494 480 621. Always retain your proof of purchase and installation for warranty claims.